Account and Security

Your Ducted account holds your login credentials, contact details, and notification preferences.

Changing your password

If you're logged in, go to your account settings to change your password. You'll need to enter your current password to confirm.

If you've forgotten your password, use the Forgot password link on the login page. A reset link will be sent to your registered email address.

Email verification

All accounts require a verified email address before you can log in. If you haven't received the verification email, check your spam folder. You can request a new verification email from the login page if needed.

Phone verification

Ducted may require phone number verification during sign-up as an anti-spam measure. Enter the 6-digit code sent to your number. Codes expire after 10 minutes - use Resend code if needed.

Account approval

Some Ducted instances require admin approval before you can log in after verifying your email. You'll receive an email notification once your account is approved.

Session security

Ducted uses a session cookie to keep you logged in. Sessions are server-side and expire when you sign out. Use Sign out from the sidebar to end your session securely.